Don’t Follow The Money; Follow The Process | by Lisa Kelly Zuba | Feb, 2023 – Special Business Center
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Don’t Follow The Money; Follow The Process | by Lisa Kelly Zuba | Feb, 2023

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If you happen to’re specializing in the numbers, you’re specializing in the unsuitable factor

Woman in white dress holding a key hanging from a necklace
Picture: Unsplash

I used to be an account govt a few years in the past — that’s a fancy-sounding phrase for an out of doors gross sales rep — and my course of for soliciting purchasers and sustaining present purchasers was easy:

Put up a yellow sticky be aware with the names of 5 purchasers or prospects on my dashboard.Go to all 5 purchasers or prospects.Reply each telephone name.If a shopper requested me to cease by, I’d do it — even when they weren’t on my listing and I needed to drive throughout city.

It won’t have been essentially the most environment friendly option to work as a result of I drove throughout Houston and burned loads of gasoline, nevertheless it labored for me.

I wouldn’t let administration ship me my weekly gross sales numbers as they did for all different account executives.

All through the month, my fellow AEs would name to share their numbers, and they might be irritated as a result of I by no means knew mine. They’d say, “come on, Lisa, you understand how many offers you closed!”

I didn’t. I knew I used to be closing offers, however I by no means centered on the quantity of every deal or what number of I received.

I saved specializing in my course of. I continued to comply with my system day after day, week after week, and month after month.

The end result: I used to be the top-selling account govt within the firm at the least 95% of the time.

That’s proper. It does sound loopy, and the CEO of the corporate thought it was — at first. I didn’t know my numbers till the top of the month once I received paid.

I attempted it the opposite manner at first.

However all I did was obsess over the numbers. I spent an excessive amount of time and power determining how way more I wanted to get to $1 million or $3 million or extra in gross sales.

It’s the identical if you monitor your content material, articles and social media accounts.

What number of reads did my article get? What number of followers did I get immediately? What number of extra do I must get to achieve 1,000? Did I get unfavourable feedback?

As soon as I ended specializing in my numbers day-after-day and week, my gross sales quadrupled.

If you happen to’re doing no matter it’s you’re doing merely for the cash, you would possibly as nicely cease proper now. You would possibly make some dwelling runs, however I can let you know it received’t final.

And it certain received’t deliver you a lot pleasure. The individuals who make it do it as a result of they love what they’re doing and comply with a course of.

They deal with what their purchasers need.

They learn to serve their purchasers or their readers.

What they don’t deal with is the cash.

If you happen to assume I’m selling the philosophy, “comply with your ardour, and the cash will come,” you’re unsuitable. In fact, it’s essential to be enthusiastic about what you do. I hope you’re keen on what you’ve chosen to do. Ardour isn’t sufficient to maintain you should you don’t have a course of or system.

If you wish to see what occurs should you don’t have a course of, I wrote about it right here. The lengthy story brief is that I got here inside a nanosecond of dying as a result of somebody didn’t have a course of.

You have already got a lot of methods and processes in your private life, so why not put them into place for your small business, writing or freelance gigs?

Even one thing so simple as the place you place your keys at evening if you come house is a system. Having a key system saves you time and anxiousness. I at all times know the place my keys are — in the identical place, hanging up on the magnet on the fridge. So I don’t waste time, power, and emotion looking for them every morning.

What does it value you — by way of time, emotion, and cash — should you don’t have processes? The reply is loads.

What easy processes are you able to create immediately that can deliver you nearer to your required enterprise or entrepreneurial outcomes?

Listed below are six easy steps to create a course of in your small business:

Work backward — what would you like your end result to be? Make it a particular quantity. It may very well be so simple as wanting to go away your own home on time every workday. Or, I need to publish two articles per week.What number of calls/emails/visits/posts/movies/articles do it’s essential to make to get to the end result? Specify a quantity.Set a particular time to work on IT day by day — block it out in your calendar.Create templates so that you’ve received your product/service data helpful to pop into an electronic mail. If you happen to’re making a enterprise improvement course of, write scripts in your gross sales calls. That’s a course of.Comply with up — Mark dates and instances to comply with up in your calendar.Maintain working your system, day after day.

When you begin following a writing or enterprise improvement system, your gross sales could not quadruple as mine did, however I guarantee you they may improve considerably. You’ll expertise much less anxiousness and extra pleasure. And isn’t that what all of us need?

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