Middlesbrough-based EvaluAgent secures €18.3M to revolutionise contact centre operations: Know more – Special Business Center
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Middlesbrough-based EvaluAgent secures €18.3M to revolutionise contact centre operations: Know more

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Middlesbrough, England-based EvaluAgent, a High quality Assurance (QA) and Efficiency Enchancment platform, introduced on Friday, June 23 that it has raised $20M (roughly €18.3M) in a Sequence A spherical of funding from PeakSpan Capital.

As a part of the spherical, Phil Dur, co-Founder and Managing Associate at PeakSpan, will be a part of EvaluAgent’s board of administrators.

EvaluAgent says it should use the funds to advance its High quality Assurance & Agent Enchancment Platform Capabilities. It is going to additionally broaden its fully-remote staff and help prospects in new and current geographies.

“EvaluAgent was constructed after a long time in touch heart operations and seeing up-close how high quality assurance, agent efficiency enchancment, and associated workflows desperately wanted higher options,” says Jaime Scott, co-founder and CEO of EvaluAgent. 

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